Follow-Up

A Text Back to Every New Lead in Under 60 Seconds

3 minute read · Updated October 28, 2026
In short

Speed to lead means every person who fills out your website form or ad gets a text from your business in under 60 seconds. It happens automatically, day or night, even when you are on a job site. The text thanks them and asks a simple question to start the talk.

Video coming soon
Watch: what happens in the first 60 seconds (70 seconds, with Ash)

What is speed to lead?

It is an automatic text message. The moment someone fills out a form on your website or a Facebook ad, our system sends them a short, friendly text from your business. It thanks them and asks one easy question, like when they are hoping to build.

At the same time, you or your sales person get an alert with their details, so you can call while they are still thinking about you.

Why it matters for builders

You are on a roof, at a closing, or eating dinner. A lead comes in. You call back the next morning. By then they have talked to two other builders.

A Harvard Business Review study found companies that answered a lead within an hour were about 7 times more likely to have a real talk with them than companies that waited longer. Most builders take a day.

What the buyer sees

Here is an example of the first text a new lead gets. We write yours with you, in the way you talk.

Smith Homes · 9:42 PM
Hi Sarah, thanks for reaching out to Smith Homes. Are you thinking of building this year or next?
Sent 38 seconds after the form
Next spring! We have the land already.

Example only. Names and wording are made up.

What's included

What we doDetails
Instant text to every new leadA text to every new lead in under 60 seconds, 24 hours a day
Messages in your voiceWritten in your words, sent from your business number
Alert to youA text alert to you or your sales person so you can call them right away
Saved in your CRMEvery reply saved in your Home Builder CRM

How it works

  1. 1
    A lead fills out your website form or a Facebook ad form.
  2. 2
    Within 60 seconds, they get a text from your business. “Hi Sarah, thanks for reaching out to Smith Homes. Are you thinking of building this year or next?”
  3. 3
    You get an alert. When you call, they already know who you are.

Which packages include it

Speed to lead is part of every package we offer.

EssentialsGrowthScaleOrganicAds Only
IncludedIncludedIncludedIncludedIncluded

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Questions builders ask

Will it sound like a robot?

No. We write the texts with you, in the way you talk.

What if they text back at night?

The reply lands in your CRM and on your phone. You answer when you are ready.

Does this replace calling them?

No. It buys you time and starts the talk. You still make the call.

What number does it come from?

A local business number set up for you. In the US we handle the texting registration for you.

Related

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