When a project wraps up, our system sends your client a friendly text and email asking for a Google review, with a link that takes them straight there. It sends a reminder if they forget. When a review comes in, we reply to it for you.
What are review requests and replies?
When a project wraps up, our system sends your client a friendly text and email asking for a Google review, with a link that takes them straight there. It sends a reminder if they forget.
When a review comes in, we reply to it for you, so every review gets a thank-you.
Why it matters for builders
Your past clients love you, but most will never leave a review unless someone asks. Builders forget to ask, or ask once and drop it.
Meanwhile the builder with 80 reviews gets the call over the builder with 8.
What's included
| What we do | Details |
|---|---|
| Requests sent for you | By text and email, with a one-tap link |
| A friendly reminder | For anyone who does not leave one first time |
| Every review answered | A reply written in your voice |
| An alert if it is unhappy | So you can call them before you reply |
How it works
- 1You or your team mark a project as done in your CRM. That is the only trigger needed.
- 2The client gets a review request, then a reminder a few days later. Text and email.
- 3When the review lands, we reply, and you see it on your monthly report. Good or bad.
Which packages include it
Review requests and replies run in Growth and Scale.
| Essentials | Growth | Scale | Organic | Ads Only |
|---|---|---|---|---|
| Not included | Included | Included | Not included | Not included |
Questions builders ask
Is it OK to ask for reviews?
Yes. Google allows asking. It does not allow paying for reviews or only asking happy clients for 5 stars, so we ask everyone the same way.
What about a bad review?
You get an alert right away. We help you write a calm, honest reply.
Can I send requests to past clients?
Yes. Give us your list and we will send to them too.
Related
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